Privacy Policy

1. Data Collection

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Usage Data: IP address, browser type, pages visited, time spent on pages
• Communication Data: Messages sent through contact forms, email correspondence
• Cookie Data: Preferences, session information, analytics data
• Project Data: Information shared during consultations and service delivery

2. How We Use Your Data

We process your personal data for the following purposes:

• Responding to inquiries and providing customer support
• Delivering requested AI consulting and development services
• Processing payments and managing contracts
• Sending service updates and technical notifications
• Improving our website and services based on usage patterns
• Complying with legal obligations and regulatory requirements
• Marketing communications (only with explicit consent)

3. Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide requested services and fulfill agreements
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: For tax reporting, regulatory compliance, and legal requirements

4. Data Sharing and Disclosure

We may share your data with:

• Service Providers: Cloud hosting, email services, payment processors (under strict contracts)
• Professional Advisors: Lawyers, accountants, auditors (when necessary)
• Legal Authorities: When required by law or to protect rights and safety

We never sell your personal data to third parties. All data sharing complies with PDPA requirements and our security standards.

5. Data Security

We implement comprehensive security measures:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication for system access
• Regular security audits and penetration testing
• ISO 27001 certified information security management system
• Employee training on data protection best practices
• Incident response procedures for data breaches

6. Data Retention

We retain your data for the following periods:

• Contact form submissions: 3 years from last contact
• Service records: 5 years after project completion
• Financial records: 7 years (legal requirement)
• Marketing data: Until consent withdrawn or 2 years of inactivity
• Analytics data: 26 months

7. Your Rights

Under PDPA, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in machine-readable format
• Objection: Object to processing for specific purposes
• Withdrawal: Withdraw consent at any time
• Complaint: Lodge complaints with the Personal Data Protection Commission

To exercise these rights, contact us at

8. Cookies and Tracking

We use cookies to enhance your experience. For detailed information about our cookie usage, please visit our Cookie Policy.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Singapore. We ensure appropriate safeguards through:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with strict security requirements
• Selection of service providers in jurisdictions with adequate data protection

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be effective upon posting to this page. We will notify you of significant changes via email or prominent website notice. Continued use of our services after changes constitutes acceptance of the updated policy.